How To get A stolen phone Tracked by Econet
As a customer I want to know that my network operator cares enough to help you retrieve your lost device when they can. In my view it’s an ideal part of customer care, the process should be as clear as possible.
Why the Call Centre is a Brilliant Place to Start your Career
Most of us know what it’s like to come out of college and have a hard time getting employed. When you live in a country like mine where unemployment is rife and graduates are churned out in the thousands annually, you will find Job hunting difficult. Slowly heading to a point where being an undergraduate is […]
Why A Price Floor Almost Made Sense For Zimbabwe Telecoms
ECONET WAS ATTACKED FOR THE PRICE HIKE AND THEY WERE LABELLED CAPITALIST OPPORTUNISTS. AN UNPROFESSIONAL WAR OF WORDS BETWEEN THE REGULATOR AND ECONET ENSUED IN THE MEDIA. THAT SCUFFLE IS WHAT BROUGHT THE DETAILS TO LIGHT AND CLEARED THE AIR. I WANT US TO LOOK AT WHY THE DECISION TO HAVE A PRICE FLOOR ALMOST MADE SENSE.
TelOne brings us Wifi hotspots
A critical look into the new TelOne Wifi Hotspot service. Beneficial it is, but could it have been done better? Read my view on it.