Tag: Customer Service
-
The Importance of Reliability as a Start-up
One thing I often communicate to all the businesses I work with is that there are only so many things you can control and compete on. The best way to establish your new business is to use tools that do not cost you anything as a business. Reliability and communication do not cost a dime.…
-
5 Business Lessons From Kombis
They are popular for ruling the road, going the wrong direction in one-way streets, setting up ranks wherever they feel like and being the biggest contributors to Zimbabwean motor insurance company revenues since everyone fears a kombi will pull a fast one on them. Needlessly to say, the 5 Business lessons from Kombis are mostly…
-
How To get A stolen phone Tracked by Econet
As a customer I want to know that my network operator cares enough to help you retrieve your lost device when they can. In my view it’s an ideal part of customer care, the process should be as clear as possible.
-
Why the Call Centre is a Brilliant Place to Start your Career
Most of us know what it’s like to come out of college and have a hard time getting employed. When you live in a country like mine where unemployment is rife and graduates are churned out in the thousands annually, you will find Job hunting difficult. Slowly heading to a point where being an undergraduate is…
-
Why A Price Floor Almost Made Sense For Zimbabwe Telecoms
ECONET WAS ATTACKED FOR THE PRICE HIKE AND THEY WERE LABELLED CAPITALIST OPPORTUNISTS. AN UNPROFESSIONAL WAR OF WORDS BETWEEN THE REGULATOR AND ECONET ENSUED IN THE MEDIA. THAT SCUFFLE IS WHAT BROUGHT THE DETAILS TO LIGHT AND CLEARED THE AIR. I WANT US TO LOOK AT WHY THE DECISION TO HAVE A PRICE FLOOR ALMOST…
-
Why Chicken Inn Should Stop making Beef Burgers
If you want a burger you are better off walking into downtown Harare where the your health may be at risk but the burger tastes bloody delicious.
-
How Ok Fife Ave Is getting you Charged More By your Bank
So i hear that several retail outlets do this, even our local food courts as well. It is not right and it is very inconsiderate of them to do that to their consumers. It’s more of an issue personally and I’m sure for other people when it comes to the bigger outlets who can obviously…
-
Customer Is King – King isn’t always right
Yes the customer is King, and if the King thinks he is always right it’s only a matter of timer before he makes a fool of himself.
-
#AppReview: @StarFmZimbabwe Mobile App
Star FM App – Zimbabwe mobile penetration is reported at above 100%(though I’m not sure how much of that is smartphones) and data appreciation is becoming a big thing in Zimbabwe; so much so that MNOs and ISPs are competing on data prices now. A quick review of the app:
-
![2 Ways Power Cuts have Affected Freelancers…[And the Solution in Hubs]](https://kaizenyou.co.zw/wp-content/uploads/2017/11/freelancing-1.jpg)
2 Ways Power Cuts have Affected Freelancers…[And the Solution in Hubs]
in an economy where a lot of people are unemployed, at lot of people are looking to go into some form of freelancing. I would love to insert an unemployment rate percentage but since the Zuva ruling that figure rises like Zimbabwe dollar inflation in [2008].